FREQUENTLY ASKED QUESTIONS

Shipping & Payment Information

When will my order ship?

Will I have to pay international taxes and duties?

How are taxes and duties calculated?

Order information & Concerns

I need to change something on my order. How can I do that?

My order status says 'unfulfilled'. What does that mean?

Why was my order canceled?

Return Questions

What is your return policy?

How do I set up a return or exchange?

Watch specs & warranty

What type of movement is used to tell time?

Are Zeniick watches waterproof?

What is the warranty?

How do I replace my battery?

Wholesale Questions

Do you sell wholesale?